About

Description: We’re looking for a Reputation & Community Manager experienced in building credible, positive brand presence across online review and community platforms. Your goal: improve our brand’s visibility, trust, and reputation through consistent engagement, review management, and content optimization. You should understand how to authentically grow brand sentiment — not fake reviews or spam — but through community engagement, outreach, and proactive reputation strategy. Preferred Skills: Experience with social listening tools (e.g., Brandwatch, Mention, Google Alerts). Understanding of SEO and how online reviews affect ranking. PR or digital-marketing background a plus. What Success Looks Like: Increase in authentic positive reviews and engagement. Improved average ratings across major platforms. Positive sentiment growth on Reddit and other social channels. Monthly reporting showing measurable improvement in brand reputation.