Location: Parking onsite, 5 days/week at the office, Dartmouth - Nova Scotia, close to Halifax by car!
Start date: As soon as possible



Advantages
- Individual insurance programs admissibility from day 1 with Randstad
- Beautiful dynamic working environment
- Diversity of tasks
- Weekly pay


Responsibilities
Admin OS & D Specialist
Investigating and Resolving OS&D Issues:
•The OS&D specialist will be responsible for identifying the root cause of OS&D incidents and implementing corrective actions.
•This may involve reviewing shipping documents, inspecting freight, and contacting relevant parties to gather information.
Maintaining Records and Documentation:
•Meticulously tracks and records all OS&D incidents, ensuring accurate documentation for future reference and claims processing.
Customer Communication and Support:
•The OS&D Specialist will communicate with customers to inform them about the status of their shipments and provide guidance on filing claims.
Collaboration and Coordination:
•They will work closely with various teams, including Menkes staff, to resolve OS&D issues and improve overall operational efficiency.
Preventing Future Incidents:
•By analyzing the causes of OS&D, they contribute to the development and- implementation of preventative measures to minimize future occurrences.
Following Established Procedures:
•They will adhere to established freight flow and OS&D procedures to ensure compliance and maintain quality standards.
Escalating Issues:
•They will escalate unresolved issues or non-compliance matters to management.
Utilizing Logistics Systems:
•OS&D Specialist must be highly proficient in utilizing AS400, Truckmate and Microsoft Office Suite programs to manage their tasks.
Specific Skills:
•Strong organizational, problem-solving, and communication skills is a must.


Qualifications
- 1-2 years of experience in a customer service or administration position
- Experience within the transport industry would be considered an asset
- Good English communication skills, both written and verbal
- Computer skills – MS products and to ability to learn new software's with ease
- Truckmate software knowledge is an asset
- Demonstrated customer relationship skills
- Strong conflict resolution skills and to ability to work in fast paced environments

Summary
If you are interested in applying for this role, please send your resume to nicolas.lefort@randstad.ca or apply directly to this position!

Only those selected for interviews will be contacted.

We look forward to meeting you!


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.