About

We are seeking a National Director, Disability Consulting to join our team in Burlington, Toronto, Calgary, or Edmonton. The National Director, Disability Consulting will lead our disability consulting and disability service, managing the portfolio across Canada. This role is an integral part of the broader Disability Management Division, led by our Partner Firm Organizational Solutions Inc. The National Director, Disability Consulting will: Create, lead, and maintain a high-performance team of disability consultants, disability specialists, disability service advisors, and other support functions Work with clients, internal consultants, and the business development team to perform client needs analysis to ensure clients’ requirements are fully understood and represented in the design of solutions relating to disability and absence management Analyze client strategic goals and concerns and recommend innovative solutions Conduct audits, benchmarking, and analysis as it relates to disability performance and will make recommendations for the client to manage matters of concern Work closely with the team, internal partners, and the management team on process improvement, team building, and client servicing Play a lead role in the design/management of group disability and time off plans for clients, including benefit plan analysis, design, cost savings, and funding strategies Handle vendor procurement, negotiation, and optimization Incorporate specialized strategies across health management, absence and disability programs, pharmacy and extended health benefits, as well as leverage data analytics and ensure compliance with relevant policies and regulations Support and resolve escalations of client challenges with a focus on resolution and ongoing improvement of the client experience Maintain and cultivate strong relationships with carriers Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team Ensure disability service team is focused on disability management aspects, working with the Insurers or Third-Party Providers to reach the best outcomes such as building expectation documents and Key Performance Metrics for the providers Provide training sessions for clients to enhance knowledge surrounding disability plan design, interaction with the CBA, and, ultimately, the disability process Build overall disability and absence management strategy that is relevant to today’s market and best practices and and contemplate future states in conjunction with the Organizational Solutions Inc. leadership team Build relationships internally and collaborate effectively on all cross-functional teams To be a successful as the National Director, Disability Consulting you will need: 10 years + of industry knowledge and experience in Disability Management or a combination of experience and education To have registered professional status within the disability management or professional health sector along with additional course work in occupational health, rehabilitation, legislation related to disability management, human resource management, or disability insurance Labour relations experience and/or education would be an asset CDMP or NIDMAR would be considered an asset. Experience partnering with Third Party Providers to affect positive change Strong understanding of benefits administration systems To be willing and able to advocate for employer/employee vs. carriers / third-party providers To be a proven people leader with the aptitude to lead, motivate, coach, support, and guide staff To be a proactive professional, always willing to be on top of emerging best practices for areas of responsibility Strong multi-tasking and organizational skills To actively embrace and manage change, resolve complex problems, and work well under pressure Excellent customer service and communication skills; able to work well alone and in a team setting The ability to work within set procedures and policies to ensure the privacy protocols and standard operating procedures are adhered to at all times To meet deadlines and provide deliverables as identified in a timely manner What's in it for you: Learn by working alongside our experts Extended health care and dental benefits A retirement savings plan with company contributions A suite of Health & Wellness offerings Mental Health programs and support for you and your family Assistance for the completion of industry designations Competitive compensation: At People Corporation we are committed to helping businesses succeed. Organizational Solutions Inc. (OSI) is a premier provider of short-term disability claims management, leave administration, and workers’ compensation claims management in Canada. With over 21 years of experience, OSI is dedicated to delivering personalized support and optimizing workplace health and productivity. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com. We know that it's the vast expertise and commitment of our teams in People Corporation and our Partner Firms that have put us where we are today. We value our employees and provide competitive salaries, a comprehensive group benefits plan, and a generous retirement savings plan. And we're in it for the long haul - once you join us, we want you to thrive. If you want to make a difference in the lives of customers, if you take pride in a job well done, and if you like to have fun, talk to us. To learn more about our Partner Firms, please click on the link below. https://www.peoplecorporation.com/en-ca/about-us/our-partner-firms Submit your information for future opportunities. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com. For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.