About

• About Staffbase
• We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.
• Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
• We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.
• We are a SaaS unicorn that is growing exponentially, and are looking for a Solutions Engineer Manager to join our Americas Sales Org. As a Manager of Solutions Engineering, you will work closely with internal teams like Product & Engineering, Security team, Design team, Customer Success as well as the Partner Network teams to ensure the best possible solution recommendation for our future customers.
• Join a high-growth GTM team where you’ll drive impact through an industry-agnostic SaaS platform improving the work lives of millions. You’ll collaborate with global leaders — from Toyota and DHL to Sephora, Adidas, Alaska Airlines, and Bacardi — to redefine how companies create outstanding employee experiences.
• What you’ll be doing
• The role will start within the current North American business as a player/coach and as the Staffbase Latin America presence grows, own the technical sales process for that market
• You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement
• You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
• You run technical evaluations of the Staffbase platform and consult on different integration methods
• You position yourself as a strategic partner to our Account Executives and a trusted advisor to our prospective customers
• Consult prospects regarding our APIs, our architecture recommendations and implementation approaches
• Interfacing between sales and product to always have cutting edge industry and product knowledge and inform product development with learnings from our prospects
• Crafting and building RFP response documents which position the Staffbase product in the best possible manner.Developing comprehensive RFP response documents that effectively highlight the Staffbase product's strengths
• You take ownership of ensuring the proposed solution during pre-sales is being accepted and executed in post-sales (and overall customer satisfaction) by CS
• As a Solutions Engineer you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process
• What you need to be successful
• Bachelors or Masters Degree in Information Science, Informations Systems, Business Engineering, or role/technical experience to replace degree requirements
• You’ll need to be fluent in Spanish — ideally a native speaker or someone who grew up speaking it as your first language. Clear, confident communication in both Spanish and English is essential to the role
• 5-8 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
• Solution-focused understanding of REST APIs and how to interact with them
• Strong understanding of the enterprise software landscape architecturally and SaaS industry concepts/integrations: SAP, Workday, ADP - style HRIS SaaS applications as well as user identity management frameworks like SAML & OIDC
• Solution-based mindset to identify & mitigate any gaps being introduced by architectural practices of cloud vs. legacy applications
• While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies You shouldn’t be afraid to whip up an MVP that interacts with our APIs
• You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical audiences
• Excellent communication skills (verbal, written, presentations)
• You enjoy communicating and working with customers directly
• Strong interest (and ideally experience) in the Employee Experience space
• What you'll get
• Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $2400
• Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
• Wellbeing - Monthly Wellbeing Allowance $50, from fitness to mental health, hobbies to relaxation
• Support - we’re offering a RRSP program with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Volunteer Day - you’ll get one day off per year for supporting a social project