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Education: Secondary (high) school graduation certificate. Tasks: Plan and organize daily operations. Recruit staff. Determine type of services to be offered and implement operational procedures. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Negotiate with clients for catering or use of facilities. Participate in marketing plans and implementation. Address customers' complaints or concerns. Manage staff and assign duties. Plan, organize, direct, control and evaluate daily operations. Experience: 2 years to less than 3 years.