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Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Evaluate daily operations . Monitor staff performance . Plan and organize daily operations. Set staff work schedules. Supervise staff. Train staff. Determine type of services to be offered and implement operational procedures. Organize and maintain inventory. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Address customers' complaints or concerns. Provide customer service. Manage events. Supervision: Staff in various areas of responsibility. Work conditions and physical capabilities: Fast-paced environment. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Reliability. Team player. Ability to multitask. Experience: 2 years to less than 3 years. Health benefits: Health care plan.