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Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Monitor staff performance . Plan and organize daily operations. Set staff work schedules. Supervise staff. Train staff. Conduct performance reviews. Organize and maintain inventory. Ensure health and safety regulations are followed. Leading/instructing individuals. Address customers' complaints or concerns. Provide customer service. Prepare budgets and monitor revenues and expenses. Ensure that food and service meet quality control standards. Plan, organize, direct, control and evaluate daily operations. Experience: 5 years or more.