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Education: Secondary (high) school graduation certificate. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Establish or implement policies and procedures for staff. Plan and control budget and inventory. Manage contracts for advertising or marketing strategies. Hire, train and supervise staff. Address customers' complaints or concerns. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. What is the highest level of study you have completed?. Experience: 2 years to less than 3 years.