About

• Who we are
• You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.
• The Manager, Administrative Services plays a pivotal role in ensuring the seamless operation of administrative functions across the business unit. Reporting to the Regional Manager, Administrative Services, this role provides strategic leadership to the administrative team, fostering a culture of excellence, collaboration, and continuous improvement. The successful candidate will be a proactive leader with a strong operational mindset, capable of driving efficiency and delivering exceptional internal client service. Occasional travel is required.

As a Manager, Administrative Services your responsibilities will include

• · Champion the delivery of high-quality, consistent, and efficient administrative support services to practitioners, ensuring alignment with client service standards.
• · Lead, mentor, and develop a high-performing administrative team, maintaining a deep understanding of operational needs and priorities.
• · Work closely with senior colleagues, including the additional Manager, Administrative Services, to ensure alignment between offices and teams.
• · Collaborate with the Administrative Services Senior Leadership Team to shape and implement a forward-looking vision for service delivery and team growth.
• · Oversee the design, delivery, and effectiveness of training programs for administrative staff.
• · Manage team scheduling, vacation planning, and workload distribution to optimize productivity and service coverage.
• · Facilitate leadership development and feedback processes for Senior Administrative Assistants.
• · Partner with the Office Operations Team to streamline office procedures and recommend strategic process improvements.
• · Oversee facilities management, including building operations, renovations, security, and parking logistics.
• · Ensure compliance with document retention and destruction policies in accordance with firm standards.
• · Maintain a well-equipped, organized, and aesthetically professional office environment.
• · Collaborate with team leads for onboarding and training for new administrative hires, ensuring alignment with current office procedures.
• · Plan and execute special events and office-wide meetings as needed.
• · Support workspace design and office renovation initiatives.
• · Oversee the Health & Safety Committee and Fire Preparedness initiatives, ensuring effective committees are established at all office locations, and maintain clear communication with internal teams by providing updates on facility changes, routine maintenance schedules, fire drills, and other related activities.
• · Oversee recruitment, onboarding, and offboarding of administrative team members.
• Doane Grant Thornton
• If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!
• Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Manager, Administrative Services? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick

• · Minimum 3 years of progressive experience in administrative or operations management within a professional services environment.
• · Bachelor’s degree in Business Administration, Commerce, Project Management, or a related field.
• · Demonstrated leadership capabilities with experience coaching and mentoring teams.
• · Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.
• · Excellent interpersonal and communication skills, both written and verbal.
• · Proven ability to exercise sound judgment, discretion, and confidentiality.
• · Strong conflict resolution and problem-solving skills.
• · Business acumen with the ability to align administrative services with organizational goals.
• · Experience in full-cycle recruitment and employee onboarding.
• · Proficiency in managing change and driving continuous improvement initiatives.
• · Collaborative team player with a proactive and adaptable approach.
• At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.
• What's in it for you?
• Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
• Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.
• Are you ready to Discover Your Purple?