- Respond promptly and professionally to customer inquiries addressing questions about order status, delivery times, and more
- Assist in processing import orders, ensuring all required documentation is accurate and complete
- Track shipments, resolve delays, and communicate updated timelines to customers
- Troubleshoot and resolve issues related to shipments
- Maintain accurate records of customer interactions, order details, and shipment statuses

Qualifications

- Based in or around Montreal
- Experience with imports is required, preferably from a Freight Forwarder or Shipping line experience
- Strong interpersonal and communication skills
- Ability to multi-task time sensitive issues
- Ability to work in a fast-paced environment
- Well organized, ability to handle stress & meet tight deadlines

Summary
🚛📦 Passionate about Transport & Logistics? So are we! 🌍🛳️
We're here to help you navigate your career in this fast-moving industry! 💼💨
Whether you're looking for your next opportunity or just want to chat about what's out there, reach out to your go-to logistics recruiters:

📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Cyrus Allinia – cyrus.allinia@randstad.ca

Let’s connect on LinkedIn too! 🔗💬
👩‍💼 Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
🧑‍💼 Cyrus Allinia - https://www.linkedin.com/in/cyrus-allinia/

💬 Slide into our inbox or DMs — your next big career move might be one click away! ✨🚀

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.