- Exceptional Work-Life Balance: Enjoy a flexible hybrid schedule after training, with in-office days set for Tuesdays, Thursdays, and one floating day (3 days total).
- Generous Paid Time Off: Receive a comprehensive benefits package after 3 months, including 15 vacation days and 10 paid personal days.
- Professional Growth: Access continuous opportunities for development and advancement within the organization.
- Supportive Culture: Thrive in a collaborative team environment backed by an open-door policy.

Responsibilities
- Provide exceptional customer service to clients via email, phone, and an online portal, responding to inquiries within specified timeframes.
- Read and make necessary amendments to internal records and client files.
- Conduct title searches and review title discrepancies with lender representatives.
- Prepare necessary documentation, including mortgage and title change documents, ensuring compliance with lender requirements.
- Request and review payout statements from financial institutions, calculating penalties, per diems, and final payout amounts.
- Manage escalated calls and build partnerships with credit unions and other external stakeholders.
- Work on files from start to finish, including ordering statements and resolving rejected documents.
- Stay updated on corporate policies, lender processes, and underwriting guidelines.

Qualifications
- Diploma in Law Clerk/Legal Administration or equivalent experience.
- Minimum of 6 months of experience in real estate transactions, including title searches and file management.
- Strong communication and interpersonal skills, with exceptional customer service abilities.
- Proven multitasking skills and attention to detail in a fast-paced environment.
-Familiarity with banking or mortgage processes, including calculating payout statements and working with lenders.
- Proficiency in MS Office and Outlook, with the ability to quickly learn new systems (e.g., Teraview).
- Business maturity and confidence to manage high volumes of emails and calls.

Summary
If this position looks interesting to you, please apply online or send your resume to Gitika at gitika.arya@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.