- Utilize middleware monitoring tools (e.g., Dynatrace, ITCAM) and reporting tools (e.g., PowerBI) to analyze data, identify trends, and ensure service stability.

- Apply expertise in ITIL Incident and Change Management processes for the full lifecycle management of operational tasks.

Qualifications
- Expertise with IBM WebSphere Application Server NDM and Liberty.

- Experience with Deployment Automation tools, including Urban Code Deploy and Urban Code Velocity.

- Experience with Middleware Monitoring tools such as ITCAM and Dynatrace.

- Experience with Cloud technology, including OpenShift, Kubernetes, and Ansible.

- Strong experience with ITIL Incident Management and ITIL Change Management processes.

- 2+ years of experience with systems administration of Oracle Solaris and Red Hat Enterprise Linux (RHEL).

- Strong communication, analytical, and problem-solving skills.

- Experience with service management tools like Remedy/eSMT is desirable.

Summary
If you're interested in the Junior Application Support Specialist role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.