About

• Why Work at Ross Video, in Iroquois, On.. We have a State of the Art Manufacturing Facility and we have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.
• We're excited to announce a newly created position at Ross Video — Item Master Data Analyst. This is a unique opportunity to build and shape a key function within our growing organization. As the first in this new role, you’ll have the chance to develop best practices, influence cross-functional processes, and make a lasting impact on how we manage item master data across our systems.
• Working closely with teams from Product Management, R&D, Manufacturing, IS, and Change Management, you’ll be the go-to expert for item master data integrity, governance, and optimization within our ERP and connected platforms.
• Who you report to: Director, Manufacturing Product Engineering
• Work Arrangement: Work from office

What we offer

• Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
• Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!
• Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.
• What You'll Do

As the Item Master Data Analyst, you'll

• Own and govern item master data across ERP, ensuring accuracy, consistency, and compliance with standards.
• Act as the escalation point for data entry issues, troubleshooting problems and driving resolution with IS or process owners.
• Monitor workflows for delays or bottlenecks, escalating promptly and following through until closure.
• Run audits and data integrity checks, coordinate corrections, and track recurring issues.
• Partner with business units to align on product structures, serialization rules, and shared standards.
• Maintain process documentation, capture lessons learned, and support training to reduce recurring errors.
• Collaborate with IS on system limitations and participate in ERP testing, upgrades, and integrations.
• Lead continuous improvement efforts to refine standards, workflows, and tools for efficiency and data quality.
• Key Responsibilities
• Ensure item master data integrity and governance across ERP and connected systems.
• Establish and enforce best practices for workflows, approvals, and service-level adherence.
• Serve as the central contact for item master escalations, collaborating across product, engineering, manufacturing, and IS.
• Partner with IS to resolve workflow bottlenecks, address system limitations, and support ERP enhancements.
• Provide training and support to SMEs and document control teams, including onboarding materials and guidance.
• Continuously identify and implement improvements to standards, tools, and practices.
• Support broader ERP-related initiatives, including troubleshooting, reporting, and manufacturing process alignment.
• Who you are and what you bring
• Detail-oriented, with a strong eye for catching errors and ensuring data accuracy.
• Process-driven and comfortable working within standards, workflows, and structured systems.
• Analytical problem-solver who can trace root causes and recommend clear solutions.
• Collaborative communicator able to bridge technical, operational, and business perspectives.
• Systems thinker who understands how item master data decisions impact ERP, PLM, Finance, and operations.
• Experience managing item master data in ERP systems (Infor LN, SAP, Oracle, NetSuite, etc.)
• Advanced understanding of BOMs, product structures, revisions, and workflows.
• Hands-on experience working with Excel, Power BI, or similar reporting tools.
• Background in supply chain, operations, data governance, or engineering support.
• Bachelor’s degree in business, supply chain, information systems, or related field (or equivalent experience).

Nice to Have

• APICS/ASCM, Lean Six Sigma, or other relevant certifications.
• Familiarity with PLM/PDM systems and SQL.
• Why Join Ross Video?
• Be the architect of a newly created and highly visible role.
• Work Monday to Friday — no shift work or weekends.
• Join a forward-thinking company where your ideas will shape future processes.
• Contribute to a company that values collaboration, innovation, and integrity.
• Equity, Diversity & Inclusion
• At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.