About

• Introduction
• Citi's Supplier Finance Development team is seeking a highly motivated and experienced Scrum Master to facilitate and guide our agile development processes. This role is critical in ensuring the successful delivery of high-quality software solutions for our supplier finance programs. The Scrum Master will be responsible for promoting agile principles, coaching the team, removing impediments, and fostering a collaborative environment. This position requires a deep understanding of Scrum methodologies, excellent communication skills, and a passion for continuous improvement.
• Responsibilities

Facilitation and Coaching

• Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient.
• Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing.
• Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities.

Impediment Removal

• Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary.
• Work with the team and stakeholders to resolve conflicts and promote collaboration.
• Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity.

Collaboration and Communication

• Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing.
• Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team.
• Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.

Process Improvement

• Continuously evaluate and improve the team's processes and practices, identifying areas for optimization.
• Promote the adoption of agile best practices and industry standards.
• Facilitate discussions and experiments to identify and implement innovative solutions.

Metrics and Reporting

• Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density.
• Use data to identify trends and areas for improvement.
• Provide regular reports to stakeholders on project progress and team performance.
• Required Skills

Technical Skills

• A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe.
• Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps.
• Basic understanding of software development technologies and architectures.
• Experience with continuous integration and continuous delivery (CI/CD) practices.

Soft Skills

• Excellent communication, facilitation, and coaching skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to influence and lead without direct authority.
• A passion for continuous learning and improvement.
• Strong interpersonal skills and the ability to work effectively with diverse teams.

Experience and Certifications

• Bachelor's degree in computer science, engineering, or a related field.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
• Proven experience as a Scrum Master in a software development environment.
• Experience working with distributed teams and stakeholders.
• Experience in the financial services industry, particularly with supplier finance programs, is a plus.
• ------------------------------------------------------

Job Family Group

• Technology
• ------------------------------------------------------

Job Family

• Technology Project Management
• ------------------------------------------------------

Time Type

• Full time
• ------------------------------------------------------
• Most Relevant Skills
• Please see the requirements listed above.
• ------------------------------------------------------
• Other Relevant Skills
• For complementary skills, please see above and/or contact the recruiter.
• ------------------------------------------------------
• Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
• If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

• View Citi’s EEO Policy Statement and the Know Your Rights poster.