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IT Incident Management Analyst Strategic opportunity in the insurance industry for a skilled Problem Management Analyst with strong ITIL/ITSM expertise. This hybrid role in Markham emphasizes root cause analysis, continuous service improvement, and collaboration across IT functions. Ideal for professionals with a sharp analytical mindset and leadership drive. What is in it for you: • Salaried: $51-56 per hour. • Incorporated Business Rate: $60-65 per hour. • 6-month contract with the potential …