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Advantages
• Permanent Inside Sales Representative position in Concord, Ontario, offering long-term stability with a progressive employer.
• Competitive annual salary of $50,000 to $55,000, with eligibility for an annual performance-based bonus.
• Comprehensive benefits package with a 50% company co-pay option, which improves after two years of service.
• Generous two weeks of paid vacation to start.
• Flexible and informal office culture that provides the ability to manage your schedule once trained, supporting a healthy work-life balance.
• Opportunity to be an integral part of a lean organization undergoing significant modernization in the building supply sector, making your contributions highly visible and impactful.
• Full equipment provided for your in-office role.

Responsibilities
• Accurately manage the full sales cycle, including the entry of B2B customer orders and quote generation within the SAP Business One ERP system.
• Maintain and update comprehensive customer portfolios and account records for the building supply and MRO distribution client base.
• Proactively follow up on open quotes and pending orders to move the sales process forward and ensure timely delivery.
• Respond to all customer inquiries and issues via phone and email promptly, reliably, and professionally.
• Serve as the key internal contact, coordinating with warehousing and logistics teams to resolve product, inventory, and account-related challenges. • Work consistently within an in-office environment (Concord, Ontario), adhering to the 7:30 am – 3:30 pm M-F schedule, with potential for self-managed flexibility once fully trained.
• Commit to self-directed learning, rapidly acquiring deep product knowledge specific to MRO and renovation building materials to enhance B2B customer support.

Qualifications
• A minimum of 2+ years of experience in an Inside Sales, technical customer service, or order management role.
• Previous experience in the distribution, building supply, or MRO industry is strongly preferred.
• Demonstrated experience with B2B sales and managing professional business accounts.
• Familiarity and comfort with ERP systems and strong technical acumen; SAP Business One knowledge is an asset.
• Highly reliable, responsive, and professional disposition in all customer interactions.
• Commitment to an in-office environment in Concord, Ontario.
• Must be legally entitled to work in Canada.

Summary
This Inside Sales Representative opportunity in Concord, Ontario, is a fantastic chance to apply your B2B sales and MRO distribution expertise with a stable, forward-thinking company. If you are ready to take on a key role in customer relationship excellence and order management, we strongly encourage you to apply. As a global leader in talent solutions, Randstad is your expert partner. Connect with one of our specialized recruiters in the Sales field today to learn more about how this role can advance your career.

Looking for more job openings that fit your profile? Don’t hesitate to reach out and let our expert recruiters find the perfect career match for your skills and ambitions.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.