About

Education: College/CEGEP. Computer science. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Work conditions and physical capabilities: Repetitive tasks. Attention to detail. Experience: 2 years to less than 3 years. Employment terms options: Day. Weekend.