About

Education: Secondary (high) school graduation certificate. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Answer clients' inquiries and provide information. Computer and technology knowledge: Salesforce. Database software. Internet. MS Outlook. MS Windows. Electronic mail. Type of experience: Call centre. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Workplace information: Remote. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Registered Retirement Savings Plan (RRSP).