- Hybrid work schedule 3 days in office 2 days from home after probationary period

Responsibilities
-Build and maintain strong relationships with customers, vendors, and internal teams
-Collaborate with the commercial department to ensure all parties are aligned
-Work with worldwide ocean shipments, including all geographies and multiple customers across
the world
-Provide professional, prompt and efficient customer service to all clients
-Ensure files are completed and updated in accordance with corporate requirements
-Monitor shipments and proactively communicate with customers
-Resolve client customer service issues promptly and professionally
-Support and manage ongoing vendor and partner relationships
-Provide the proper documentation that is required for the alcoholic beverage industry
-Partner with global offices as needed
-Other duties as assigned

Qualifications
-Bilingual English and French
-Minimum of 2-3 years of experience in an international freight forwarding company
-Hands-on knowledge of ocean import and export procedures
-Customer service mindset and ability to manage all stages of the shipping process
-Preference for working in a dynamic, fast-paced team environment
-Proficiency in Microsoft Office applications (Outlook, Excel, Word)
-Experience in handling shipments of alcoholic beverages would be considered an asset
-Strong interpersonal and communication skills
-Ability to work well under pressure and prioritize in a fast-paced growth environment
-Ability to build positive professional relationships and work collaboratively with
functional and operational employees at all levels of the organization
-Ability to interpret and implement company policies and procedures

Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Philippe Pilon:

514-695-9585
melissa.cumetti@randstad.ca
patrick.pepin@randstad.ca

Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/
- linkedin.com/in/patrick-pepin-319b451a8

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.