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Education: College/CEGEP. Tasks: Administer staff consultation and grievance procedures. Coordinate the activities of the HR department in order to ensure they meet the organization's goals . Evaluate daily operations . Plan, develop, implement and evaluate human resources policies and programs. Establish and implement policies and procedures. Plan, develop and implement recruitment strategies. Co-ordinate employee performance and appraisal programs. Manage training and development strategies. Respond to employee questions and complaints. Oversee payroll administration. Provide customer service. Conduct performance reviews. Propose improvements to methods, systems and procedures. Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury. Supervision: 5-10 people. Work conditions and physical capabilities: Ability to work independently. Attention to detail. Personal suitability: Excellent oral communication. Excellent written communication. Organized. Efficient interpersonal skills. Experience: Experience an asset. Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.