About

Education: No degree, certificate or diploma. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Provide customer service. Computer and technology knowledge: Word processing software. Database software. Central reservation system (CRS). Internet. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Resourcefulness. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 3 years to less than 5 years. Financial benefits: Bonus. Gratuities. Night shift premium. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Paid time off (volunteering or personal days). Team building opportunities. Parking available.