About

Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Prepare budgets and monitor revenues and expenses. Address customers' complaints or concerns. Develop and implement business plans. Establish work schedules. Experience: 2 years to less than 3 years.