help desk technician

help desk technician

help desk technician

Vue It Inc.

Job Bank

Rocky View (AB)

20 hours ago

No application

About

Education: College/CEGEP. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Experience: 1 year to less than 2 years. Employment terms options: Morning. On call. Day. Overtime available. Other benefits: Free parking available. Paid time off (volunteering or personal days).