guest service agent
Mount Saint Vincent University

Halifax (NS)
•11 hours ago
•No application
About
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Urban area. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Provide customer service. Computer and technology knowledge: Word processing software. Computerized bookkeeping system. Central reservation system (CRS). Spreadsheet. Internet. Security and safety: Bondable. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Screening questions: Are you authorized to work in Canada?. Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Flexible hours. Morning. Night. Day. Weekend. Other benefits: Free parking available.
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