About

• Front Desk Early Mornings
• Gold’s Gym Langley is hiring a part-time Front Desk Receptionist, with the potential to grow! Are you outgoing, enthusiastic, and have a passion for fitness? We would love to hear from you!

• About Gold’s Gym Langley

• Located north of Langley Township, Gold's Gym Langley is out largest facility. Spanning 3 floors, featuring a pool, hot tub, tanning, group classes and personal training services. Featuring an amazing assortment of your favorite lifting equipment.

ABOUT THE ROLE

• Must be available 4 days a week
• Tuesday and Thursday 10:00am-6:30pm
• OPENING SHIFTS: Friday 4:45am-10:45am / Sunday 6:45am-1:45pm*
• *Weekend shifts may be require upon request.
• NO extended time off for travel in the first 4 months of employment. (Including Christmas)
• What we need from you
• Valid First Aid certification an asset.
• Service driven with an enthusiastic attitude.
• Previous customer service experience required.
• Ability to work in a fast paced environment.
• High school diploma required.
• Excellent written and verbal communication skills.
• Fluent in English - Ability to speak other languages an asset.
• Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
• Knowledge of cash handling / previous experience with POS terminals.
• Ability work both alone and in groups.
• Critical thinking / problem solving skills.
• Must have reliable transportation (vehicle) OR live within walking distance.
• Key Responsibilities
• Ensure facility is open on time and members are able to check in at start of day.
• Greet members and guests enthusiastically to encourage a positive culture at the club.
• Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
• Monitor member check-ins / Check-in guests ensuring all policies and processes are
• Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
• Complete all guest check in procedures.
• Efficiently and effective input and update daily cash reconciliation documents
• Process point of sale items, such as retail and concession sales.
• Check in all members and guests using the proper registration procedures.
• Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.
• What We Offer
• Positive, rewarding, and collaborative team environment.
• Complimentary gym membership.
• Discount on Gold’s Gym merchandise and services.
• NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

• Gold’s Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.