About

Education: Secondary (high) school graduation certificate. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Judgement. Reliability. Resourcefulness. Experience: Experience an asset. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.