front desk agent

front desk agent

front desk agent

Northern Vision Development Lp

Job Bank

Whitehorse (YT)

2 hours ago

No application

About

Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Hotel, motel, resort. Rural area. Remote location. Relocation costs not covered by employer. Willing to relocate. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Exchange foreign currency. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Central reservation system (CRS). Spreadsheet. Internet. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Screening questions: Are you authorized to work in Canada?. Are you available for shift or on-call work?. Are you willing to relocate for this position?. Experience: 7 months to less than 1 year. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Other benefits: On-site amenities. Paid time off (volunteering or personal days).