About

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Computer and technology knowledge: Spreadsheet. Work conditions and physical capabilities: Fast-paced environment. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Reliability. Team player. Employment terms options: Early morning. Experience: 7 months to less than 1 year. Employment terms options: Evening. Flexible hours. Morning. Other benefits: Free parking available.