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Education: Secondary (high) school graduation certificate. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare food order summaries for chef. Supervision: 3-4 people. Personal suitability: Excellent oral communication. Flexibility. Experience: 7 months to less than 1 year.