About

Education: Secondary (high) school graduation certificate. Work setting: Food service establishment. Coffee shop. On-site customer service. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Hire food service staff. Ensure that food and service meet quality control standards. Prepare budget and cost estimates. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 5-10 people. 11-15 people. Food and beverage servers. Food service counter attendants and food preparers. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Personal suitability: Client focus. Excellent oral communication. Team player. Experience: Experience an asset. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.