About

• Company Description
• Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
• Job Description
• We are looking for dynamic and passionate individuals to join our Front of House teams across all of the Food & Beverage venues the Fairmont Banff Springs has to offer: 1888 Chophouse, Castello Italiano, Rundle Bar, STOCK Food & Drink, Vermillion Room and Waldhaus Dining Room & Pub.
• For more information on our Dining Outlets, visit our website - Restaurants in Banff - Fairmont Banff Springs (banff-springs-hotel.com)

Available Opportunities Include

• Host/ess
• Food Porter
• Sever - 2 years of a la cart experience required at minimum
• In-Room Dining Server
• Note - preference will be given to those that our available for the full season (May-October 15th)
• Starting Rate: $16.55 per hour - $17.86 per hour, this is dependent on the position.
• We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

What you will be doing

Host/ess

• Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels

Food Porter

• Transporting food from the kitchen to the dining room in a quick and efficient way

Server

• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
• Maintain accurate billing, cash handling and float procedures

In-Room Dining Server

• Delivering orders and amenities to guest rooms
• Setting up and working functions in guest rooms for up to 75 guests
• Running of the Gold floor lounge Food & Beverage component.
• Qualifications

Your experience and skills include

• Must have Pro-Serve Certification for Alberta prior to your start date
• Previous experience in a high-volume and fast paced hospitality environment is preferred (experience required is dependent on position)
• POS system experience an asset
• Knowledge of the hospitality industry, with a love for all things food and drink
• Schedule flexibility, including early mornings, late nights, weekends, holidays
• Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more

Additional Position Requirements

• Host - Previous food and beverage experience required of 1 year at least
• Serer - Minimum 2 years’ experience as a Server in a high-volume and fast paced environment required. Must have extensive wine, beer and cocktail knowledge is essential
• Porter - 6 months previous food and beverage experience required preferably in a fast paced luxury environment and comfortable carry 3 plates at one time.
• Additional Information

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
• We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
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