Field Service Technician
United Services Group
5 hours ago
•No application
About
- About Us
- We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
- We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
- This posting is a reoccurring posting, we may not necessarily have an available position at this time.
- About this Position
- To support our Sub contractor with Equipment Management & Repairs
- To reduce United's Equipment Management costs (Service/Repair/Resources)
- To assist Regional teams to manage the Equipment Services process relating directly to customer requirements
- Duties and Responsibilities
Primary Responsibilities
- -Perform quality repairs that meet service standards for all Service Calls
- - Train operators/partners on managing their equipment and reducing their repair costs
- - Responsible for reducing the number of callbacks for individual service
- calls
- - Responsible for managing the inventory of parts required to service the
- Brampton workshop
- - Complete audit for the inventory of parts as required by United
- - Responsible for ensuring data integrity within Service Requests and within
- technology provided
- - Support equipment repair process as per United's Vision, Values and
- Strategy
Additional Responsibilities
- Perform all daily functions in alignment with company mission, vision, and values
- Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
- Adhere to all company policies, procedures, and labour laws
- Protect company assets from damage and misuse
- Job Requirements and Expectations
- - Be available to address customer or subcontractor needs and concerns
- Ability to deal with a high level of stress and promptly solve problems as they arise.
- Ability to work flexible shifts on a rotational basis.
- Skills
- - Excellent technical skills
- Detail-oriented.
- Ability to solve problems and work with others
- Effective planning, organizing and budgeting skills
- MS Office (Word, Excel, E-mail) proficiency
- Outstanding organizational and time management skills
- Excellent verbal and written communication skills
- Outstanding decision maker
- Sound knowledge of the cleaning industry would be an asset
- Education/Experience
- Completion of secondary school or equivalent experience
- Computer knowledge
- Valid Drivers’ License
- Knowledge of material and labour costs
- Customer service experience
- 3-5 years technical experience on cleaning equipment repairs would be an asset
- Technical training on cleaning equipment repairs would be an asset




