Field Service Technician

Field Service Technician

Field Service Technician

United Services Group

5 hours ago

No application

About

  • About Us
  • We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
  • We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
  • This posting is a reoccurring posting, we may not necessarily have an available position at this time.
  • About this Position
  • To support our Sub contractor with Equipment Management & Repairs
  • To reduce United's Equipment Management costs (Service/Repair/Resources)
  • To assist Regional teams to manage the Equipment Services process relating directly to customer requirements
  • Duties and Responsibilities

Primary Responsibilities

  • -Perform quality repairs that meet service standards for all Service Calls
  • - Train operators/partners on managing their equipment and reducing their repair costs
  • - Responsible for reducing the number of callbacks for individual service
  • calls
  • - Responsible for managing the inventory of parts required to service the
  • Brampton workshop
  • - Complete audit for the inventory of parts as required by United
  • - Responsible for ensuring data integrity within Service Requests and within
  • technology provided
  • - Support equipment repair process as per United's Vision, Values and
  • Strategy

Additional Responsibilities

  • Perform all daily functions in alignment with company mission, vision, and values
  • Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
  • Adhere to all company policies, procedures, and labour laws
  • Protect company assets from damage and misuse
  • Job Requirements and Expectations
  • - Be available to address customer or subcontractor needs and concerns
  • Ability to deal with a high level of stress and promptly solve problems as they arise.
  • Ability to work flexible shifts on a rotational basis.
  • Skills
  • - Excellent technical skills
  • Detail-oriented.
  • Ability to solve problems and work with others
  • Effective planning, organizing and budgeting skills
  • MS Office (Word, Excel, E-mail) proficiency
  • Outstanding organizational and time management skills
  • Excellent verbal and written communication skills
  • Outstanding decision maker
  • Sound knowledge of the cleaning industry would be an asset
  • Education/Experience
  • Completion of secondary school or equivalent experience
  • Computer knowledge
  • Valid Drivers’ License
  • Knowledge of material and labour costs
  • Customer service experience
  • 3-5 years technical experience on cleaning equipment repairs would be an asset
  • Technical training on cleaning equipment repairs would be an asset