Convenient Mid-Shift: Ideal workday hours (10 AM - 6 PM) that align with peak operational needs.

Accessible Location: Located in a major industrial district in Northwest Edmonton, with parking on site.

Supportive Environment: Report to an Ops Manager known for being collaborative, inclusive, and appreciative of new insights.

Holidays: Enjoy December 25th, December 26th, and January 1st days off , during the contract period.


Responsibilities
As a Dispatcher, you will be responsible for supporting and monitoring all on-road activities completed by drivers during your shift:

Driver & Trip Management: Assess and support all driver inquiries. Provide necessary trip information and tools, including trip sheets, access codes for locations, trip numbers, and tractor keys.

Monitoring & Tracking: Actively track and monitor all driver activity and progress utilizing specialized logistics software (Back Office and XRS).

Operational Updates: Ensure Trip Sheets are accurately completed and A1 live updates are processed, progressing trips as required. Support senior planner and account coordinator requests by completing all daily add-ons.

Customer Communication (CSR Duties): Handle evening Customer Service Representative (CSR) duties, responding to all customer requests in a timely and professional manner.

Logistics Coordination: Maintain effective, streamlined communication with drivers, customers, and other departments to quickly respond to challenges like traffic or weather disruptions and ensure on-time deliveries.

Qualifications
MUST HAVE Experience: 6 months to 1 year of recent, hands-on freight dispatching experience is required. Experience with a large carrier or high-volume transportation operation is highly preferred.

Local Knowledge: Strong knowledge of the City of Edmonton (major routes, areas, and traffic patterns) is highly valued and necessary for successful routing.

Technical Proficiency: Proficient in Microsoft Office programs (Word, Excel, Outlook). Experience with logistics/telematics software (Back Office, XRS, or similar) is a strong asset.

Work Ethic: Ability to manage high-volume calls and thrive in a fast-paced environment. Strong attention to detail and proven experience in handling multiple priorities.

Soft Skills: Excellent verbal and written communication skills and a quick learner with a positive, solutions-focused attitude.

Summary
If you are a proven Dispatcher interested in this excellent temporary opportunity, we encourage you to apply immediately!

Please apply directly online or email your UPDATED RESUME and a brief introduction to jessica.yelozbek@randstad.ca to discuss this role further.


Job Overview
Role Title Dispatcher
Location Northwest Edmonton
Shift Monday - Friday, 10:00 AM to 6:00 PM
Contract Length 2 Months
Hourly Salary Bracket $25 - $29 per hour (Based on specific, relevant experience)


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.