About

Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Sell merchandise. Computer and technology knowledge: Internet. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Repetitive tasks. Own tools/equipment: Computer. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Honesty. Experience: 2 years to less than 3 years. Workplace information: Remote. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Other benefits: Learning/training paid by employer. Paid time off (volunteering or personal days). Team building opportunities. Travel insurance. Wellness program.