This position requires your physical presence three days a week at our St-Léonard office. We value direct interactions to maintain team cohesion and ensure optimal management of agency activities. Join us and use your customer service skills to make a concrete difference in the careers of thousands of people.

Advantages
As a Customer Service Agent in Recruitment at Randstad, you will benefit from:
• A highly competitive hourly wage, ranging from $25 to $30 per hour based on experience.
• A concrete opportunity to secure a full-time permanent position after the temporary period.
• A stimulating work environment within a cohesive and experienced Business Administration team.
• The chance to gain valuable experience in the recruitment sector with a global leader.
• A central role with autonomy and exposure to multiple facets of Business Administration within the agency. • The flexibility of a hybrid work model requiring only 3 days of in-office presence.

Responsibilities
The main tasks of the Customer Service Agent in Recruitment include:
• Answering the phone and efficiently managing the agency's voicemail, ensuring quick follow-up on messages.
• Managing the welcome of walk-ins and directing talent to the appropriate resources.
• Validating and updating talent information in our system, ensuring data integrity.
• Assisting talent with electronic documents and other necessary administrative forms.
• Scheduling and coordinating interviews for our recruiters.
• Diligently processing job referrals and ensuring internal follow-up.
• Answering talent questions regarding their application, our processes, and job postings.
• Posting job vacancies on digital platforms.
• Calling online applicants to verify their interest and eligibility.

Qualifications
To succeed as a Customer Service Agent in Recruitment, the following qualities are essential:
• A minimum of 2 to 3 years of experience in Customer Service (SAC) or in recruitment.
• Developed team spirit and commitment to supporting agency goals.
• Speed of execution and ability to manage multiple tasks simultaneously without compromising accuracy.
• Basic computer skills and familiarity with the use of Customer Relationship Management (CRM) systems or databases.
• Perfect command of both French and English (bilingualism is an asset).
• Ability and willingness to work in the office three days a week at the St-Léonard branch.

Summary
Seize the opportunity to apply your Customer Service expertise to the recruitment sector at Randstad. If this temporary role with a strong possibility of permanence appeals to you, don't wait any longer! Our recruiters, experts in their field, are ready to support you. If this offer doesn't fit your aspirations, contact our recruiters to explore other exciting opportunities tailored to your career.

Don't miss this unique opportunity! Apply online now or send your resume directly to Zeina Ghabril at: zeina.ghabril@randstad.ca for immediate consideration.

Partner for talent.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.