- Create and maintain accurate customer accounts.
- Handle customer complaints and resolve issues professionally and efficiently.
- Process returns, refunds, and credit notes according to established procedures.
- Maintain updated customer price lists and other relevant information.
- Build and maintain strong relationships with customers

Qualifications
- Post secondary is preferred, but relevant experience will be considered.
- 1-3 years of customer service experience is required.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Experience with CRM software is preferred.
- Strong verbal and written communication skills.
- Excellent problem-solving and customer service skills.
- Ability to work effectively with various internal teams.

Summary
This is a highly urgent position requiring immediate availability. If you possess the necessary qualifications and a dedication to exceptional customer service, we strongly encourage you to apply immediately. Please click apply and submit your resume to andrea.francis@randstad.ca with the subject, CSR - Mississauga

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.