Customer Service Manager
Randstad

Brampton, Ontario
•4 hours ago
•No application
About
Randstad is looking for Customer Service Manager to work for a well known manufacturing company in the Brampton area. This is a contract to permanent role, to find out more, read below:
Type: Contract to Permanent
Hours: Monday - Friday 8am - 430pm
Location: Brampton, ON
Equipment provided by the client
Room for growth and development
competitive wages
Advantages
- Room for advancement (Contract to Permanent)
- Regular business hours - no evenings of weekends
- Room for growth and development
- Be apart of a large and well-known organization
Responsibilities
- Overseeing the warehouse and ensuring all processes are running smoothly with inventory, shipping and receiving
- Manage the operational performance of the team
- Ensuring agents are meeting their KPIs and are providing excellent customer service
- Resolve escalations with shipment issues, delays and product damages
- Implement a positive client centric experience ...



