About

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Business sector. Tourism. Hospitality industry. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Sell merchandise. Plan for social events and guest programs. Computer and technology knowledge: Database software. Internet. MS Word. Social Media. Point of sale system. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you authorized to work in Canada?. Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Employment terms options: Evening. Flexible hours. Experience: Experience an asset. Employment terms options: Day. Weekend. Financial benefits: Bonus. Other benefits: Free parking available. Learning/training paid by employer. On-site recreation and activities. Team building opportunities.