About

Education: Secondary (high) school graduation certificate. Work setting: Business sector. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive payments. Sell merchandise. Accept cash, cheque, credit card or automatic debit payment. Computer and technology knowledge: MS Excel. MS Windows. MS Word. MS Office. Quick Books. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Work under pressure. Bending, crouching, kneeling. Handling heavy loads. Walking. Experience: 1 year to less than 2 years.