About

Company Name: Information Services Corporation Location: Regina, Saskatchewan Requisition ID: JR0000786 Status: Full-time, Permanent Job Close Date: October 14, 2025 We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology. Our people are what drives our innovation, growth, and well-being. We are looking for a Customer Experience Specialist to help grow our business and contribute to our future. The Customer Experience Specialist is responsible for proactive customer engagement with ISC’s existing customer base and with new customers as new registries and services become operationalized. This role has a frontline interaction with customers at industry events, tradeshows and conferences in order to promote ISC products and services. Other highlights include: Identifies customer sector intelligence required to understand the nature of the business that customers conduct with ISC Provides information from customers that support and identify product enhancement opportunities, market opportunity and customer service development opportunities. Leads change management initiatives with customers related to new or existing product and service changes. Develops and executes customer engagement strategies through research Manages the sales of existing ISC products and services Contributes to product and service development What you’ll need: An undergraduate degree in Commerce or Business or a related discipline and 2 – 4 years solutions-based sales experience. Knowledge of macro and micro economic principles and the ability to apply those principles to develop strategies and solutions for new product and service extensions. Change management principles to effectively implement a change both internally and for external customers. Distribution channels and channel management strategies Marketing concepts, including product, pricing, promotion and placement and how they relate to the effective launch of a new product or service. What we offer: We believe in progress with purpose. Innovative technology A record of sustainable growth, Investment in diversifying lines of business We support your growth. Career development opportunities Education support We care about people. Competitive salary and benefits package Hybrid work schedule Recognition programs Help us put the right information in the right hands, at the right time. If this opportunity is of interest to you, please apply by October 14, 2025. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted. If you are selected for an interview, please advise if you require any accommodations prior to the interview. A little more about us: ISC (TSX: ISV) is a leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum. Headquartered in Canada, ISC is a leading provider of registry and information management services for public data and records. Throughout our history we have delivered value to our clients by providing solutions to manage, secure and administer information through our Registry Operations, Services and Technology Solutions segments. ISC is focused on sustaining its core business while pursuing new growth opportunities. As an award-winning employer, ISC is committed to driving innovation and creating opportunities for growth. We are proud to support and invest in our diverse team of passionate people, and foster a culture of well-being. ISC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.