Customer Experience Rep – Email Support Only

Customer Experience Rep – Email Support Only

Customer Experience Rep – Email Support Only

Upwork

Upwork

Remote

1 hour ago

No application

About

We're an 8-figure pet product brand experiencing rapid growth and looking for a Customer Experience Rep to join our team. This is a remote, email-only support role (no phone calls required). You'll be handling customer inquiries, resolving issues, managing disputes, and responding to reviews—all through email communication. - Schedule: Monday to Saturday, starting at 2pm UK time - Location: Fully remote Compensation: 1. $800/month base salary 2. 15% commission on all upsells you close 3. $400-700 monthly performance bonuses based on metrics This is a great opportunity for someone who excels at written communication, enjoys helping customers, and wants to earn additional income through performance-based incentives. 📄 Full Job Description: https://docs.google.com/document/d/1wIRkSxJ6ci8rGM-DR45YGMsRoQDAt_vGp3WsLWE4raE/edit?usp=sharing 🎥 Video Introduction: https://www.loom.com/share/72f120e7362248e280c2da824cbff570?sid=3f0f19c5-7704-4b8b-aa4d-fbac03a1be28