
Customer Care Representative
Randstad
Laval, Québec
•2 hours ago
•No application
About
Advantages
Permanent position with a competitive salary ($21/hour)
3 weeks of vacation, 4 personal days, 2 sick days
Insurance after 3 months (medical and dental - several plans are available, with choices)
A reasonably sized team where you won't be just a number
A workplace accessible by public transit with free parking
Comprehensive training and ongoing coaching
Responsibilities
Manage incoming calls and customer requests.
Perform after-sales service, including managing claims and product returns.
Interact with internal (stores, warehouses) and external teams (customers, suppliers, stores).
Follow up on files and maintain customer satisfaction.
Provide support to retailers on warranty applications. ...