You manage communications (calls and emails) regarding parts, service, and coordinating technician appointments.

You prepare quotes in SAP and ensure follow-up until finalization.

You handle the input, tracking, and control of all purchase orders (PO) for service calls and parts.

You update client files and service reports in SAP.

Qualifications
Mandatory Trilingualism: You are perfectly bilingual (French/English) AND you master Spanish (spoken and written).

Confirmed Experience: You have at least 2 years of customer service experience.

Technical Skill: You possess a basic knowledge of electromechanics or have worked in a technical/manufacturing environment to assist our clients.

Tools: Familiarity with SAP is a major asset.

Summary
Are you ready to take on the challenge of being the Customer Service Representative in Montreal North?
Send your resume immediately to juliette.urbain@randstad.ca.

Only candidates who meet the linguistic and technical criteria will be contacted.

Referral Bonus: If you know the ideal candidate, refer them!
A referral bonus may be offered to help us find our gem.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.