About

Job Title: Credit Clerk

Overview:
We're looking for a detail-oriented and organized Credit Clerk to join our team. In this role, you'll support the credit department by handling incoming mail, processing credit requests, and managing documentation related to customer accounts.

Key Responsibilities:

• Receive and sort mail
• Print and review invoices
• Process credit requests in the system
• Manage and track credit refusals
• Prepare and send credit notes
• Distribute data entry errors to the supervisor
• Perform related administrative tasks as needed

Qualifications:

• High School Diploma or GED required
• Experience in claims processing or with vision benefits/products is an asset
• Strong verbal and written communication skills
• Ability to manage multiple tasks and work well under pressure
• Problem-solving mindset and resourceful approach to challenges
• Proficient in Microsoft Office (Excel, Word, Outlook)