contact centre agent – customer service
Rembrandt Charms

Scarborough (ON)
•2 hours ago
•No application
About
Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Perform general office duties. Receive and log complaints. Answer clients' inquiries and provide information. Type of product: Jewellery. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. Security and safety: Basic security clearance. Bondable. Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Excellent oral communication. Organized. Reliability. Initiative. Dependability. Honesty. Adaptability. Analytical. Creativity. Efficiency. Energetic. Goal-oriented. Hardworking. Integrity. Positive attitude. Proactive. Time management. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Do you live near the job location?. Experience: 1 year to less than 2 years. Health benefits: Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Other benefits: Free parking available.
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