About

*IMPORTANT* Recruiter will finalize JD with the Hiring Manager during the intake meeting once role opens in Workday to ensure it meets Firm job description guidelines and Job Architecture requirements. Please ONLY populate the relevant [INSERT] sections below. Further guidance on job descriptions can be found by typing careers in your browser. {A Topline Description of the Role - max 1 sentence} We're seeking someone to join our team as a Software Production Management & Reliability Engineering in Operations Prod Mgt to perform day to day support for the business alongside reliability engineering tasks {B Standard Description of Division, JA Functional Title & JA Job Family} In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a production management Level II position at Associate level, which is part of the job family responsible for responsible for improving the reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions. {C Standard Description of the Firm} Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. {D Part 1: Scope of Role What you'll do pre-set content based on tier framework + role-specific bullets} What you'll do in the role: - Contribute to the function through a range of operational activities and project tasks, developing an understanding of the business and operating environment. - Monitor software applications and systems to ensure availability and performance. - Assist in incident response activities and troubleshooting to minimize downtime. - Participate in automation efforts to improve operational efficiency and reduce manual tasks. - Work closely with development teams to understand deployment processes and operational requirements. - Document procedures and configurations for software systems to maintain consistency. - Learn about best practices in production management and reliability engineering. - Support continuous improvement initiatives for reliability and resilience of software applications. - Contribute to root cause analysis efforts to prevent recurring incidents {D Part 2: Scope of Role What you'll bring preset content based on tier framework + role-specific bullets} What you'll bring to the role: - Ability to engage with the broader team, communicate goals, tasks and deliverables in 1-1 and team meetings. - Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience - Understanding of basic software development concepts and practices. - Knowledge of operating systems (e.g., Linux, Windows). - Familiarity with monitoring and logging tools. - Strong problem-solving and analytical skills. - Ability to work in a fast-paced, team-oriented environment. - Excellent communication skills. - Willingness to learn and adapt to new technologies. - At least 2 years' relevant experience would generally be expected to find the skills required for this role. {E What you can expect from Morgan Stanley} We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values -putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back -that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. {F Standard Description of location GCs/Paris/Frankfurt only} Montreal {G Regional insertions e.g., Equal Opportunities Statement, Wage transparency (if required), Regulatory etc.} Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions—and in the ability of capital to work for the benefit of all society. What We Do