About

• About the Job: 

• Reporting to the program manager, the High Support Counsellor will be responsible for supporting individuals experiencing complex and co-occurring mental health challenges who live in independent apartment units and require a high level of service on a daily basis.

• Their main goal is to promote independence, support life skills development, community integration, mental health recovery, and overall wellness.

Duties and Responsibilities

• * Assist clients in developing and maintaining life and social skills necessary to obtain independency in the community
• * Administer standardized assessments and screening tools (i.e. OCAN, Columbia )
• * Implementing recovery and crisis plans
• * Support and provide behavioral interventions
• * Assist in developing empowerment skills to combat stigma through self-advocacy
• * Work independently and collaboratively with a multidisciplinary team to carry out mental health recovery and support
• * Understand and be able to integrate a philosophy of client-centred care into daily responsibilities
• * Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
• * Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards
• * Adherence to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
• * Follow organizational Infection Prevention and Control policies and procedures, and safe use of Personal Protective Equipment at all time
• * You may be required to administer naloxone in response to suspected opioid overdoses, and must complete appropriate training to recognize overdose symptoms, safely administer naloxone via nasal spray or injection, and follow emergency protocols including contacting emergency services. You will receive training within the first eight weeks of employment. 
• * Perform additional duties as required/delegated by Management

Qualifications

• * Bachelor’s Degree or Diploma in Social Services work or equivalent
• * 3+ years’ experience supporting individuals with mental health challenges or equivalent
• * Individual and group counselling skills
• * Community mental health case management and housing support experience an asset
• * Excellent assessment, risk management, and crisis intervention skills
• * Experience with forensic and housing systems
• * Knowledge of psychiatric symptomology and medication
• * Knowledge of MS Office Suite (Word, Excel, Power Point and Outlook)
• * A vehicle, valid driver’s license, and adequate insurance coverage
• * Valid Certification in First Aid & CPR
• * Training in ASIST and CPI

Reporting Function

• The High Support Counsellor will report directly to the Program Manager. They will work with both internal and external customers and will interact with all levels within the organization. They will be a support system, resource, and advocator for the team and the Organization.

• They will have no supervisory responsibilities.

Working Conditions and Physical Requirements

• * Hours are generally Monday-Sunday rotating 8:00am-4:00pm shifts. Requires flexibility to work evenings and weekends to meet client service needs.
• * Able to sit for prolonged periods of time
• * Able to answer and communicate telephone calls and general computer use
• * Able to lift up to 20lbs (product, documents, etc.)
• * Vehicle travel to sites, meetings, appointments

• Ship Values

• Compassion, Hope, Inclusiveness, Respect, Professionalism

• “SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”. 

• Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices

• Monday-Sunday rotating 8:00am-4:00pm
• 37.5 hours/week - Union