About

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Hotel, motel, resort. Relocation costs not covered by employer. Hotel laundry. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Assist clients/guests with special needs. Provide customer service. Provide basic tourist information. Launder clothing and household linens. Suggestive selling. Process money, cheques and credit/debit card payments. Tabulate total payment for goods or services required. Receive payment for goods or services. Calculate daily/shift payments received and reconcile with total sales. Greet customers. Accept reservations or take-out orders. Computer and technology knowledge: Word processing software. Database software. Central reservation system (CRS). Internet. Interac machine. Computerized inventory record keeping and re-ordering system. Transportation/travel information: Own transportation. Valid driver's licence. Public transportation is not available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Combination of sitting, standing, walking. Bending, crouching, kneeling. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Resourcefulness. Accurate. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you live near the job location?. Employment terms options: Flexible hours. Morning. Experience: Experience an asset. Employment terms options: Day. Weekend. Financial benefits: Mileage paid. Other benefits: Free parking available.