About

• Reporting To: Co-Chief Executive Officer
• Travel: 15% to 25%

• About the Role

• As Chief of Staff, you will serve as an accelerator ensuring the entire organization is focused on delivering measurable value for our customers. You will own cross-functional initiatives that advance strategic objectives, serve as lead on critical projects, and ensure that the rhythm of the business is tightly aligned to top priorities. You will provide analytical support, operational insight, and cultural leadership to help the executive team make better decisions faster.
• This is a highly dynamic and hands-on role that requires strategic thinking, strong execution skills, and a bias for action. You will collaborate across departments, identify and solve organizational bottlenecks, and help turn strategy into action.

• Each quarter, you will take ownership of one critical initiative ranging from improving customer onboarding to strengthening our global delivery processes so that our customers experience clarity, consistency, and excellence at every step.

• For candidates, this is a unique opportunity to help fly the plane along executive leadership, gain cross-functional exposure, and directly influence the company’s trajectory.

• What You Excel At
• Leading with Initiative. Proactively identifying opportunities, issues, and risks and proposing solutions that prioritize accelerated progress over perfection.
• Strategic Alignment. Ensuring organizational priorities remain connected to long-term goals.
• Operational Discipline. Building systems and processes that improve efficiency and reduce friction.
• Problem Solving. Anticipating issues, identifying root causes, and driving actionable solutions.
• Clear Communication. Sharing insights, recommendations, and decisions in ways that drive alignment.
• Collaborating as One Aircrew. Collaborate seamlessly with internal teams to achieve shared goals.
• What You Will Bring
• Strategic Experience. Experience in consulting, finance, strategy, operations, or leadership roles with a proven ability to drive cross-functional initiatives.
• Bias For Action. Passion for rolling up your sleeves and getting the hard things done.
• Analytical Strength. Ability to structure problems, analyze data, and deliver actionable insights that influence executive decision-making.
• Decisive Leadership. Comfort making recommendations and driving action in ambiguous or high-stakes situations.
• Communication Skills. Exceptional written and verbal communication with the ability to distill complexity into clarity for executives, teams, and customers.
• Collaboration & Influence. Skill at earning credibility across functions and levels, aligning diverse stakeholders around shared goals.
• Customer-Centered Mindset. Strong orientation toward improving customer outcomes through internal alignment and operational excellence.
• What We Offer
• Meaningful Impact. Contribute to a culture where every initiative, innovation, and interaction is aimed at strengthening aviation safety.
• Remote Flexibility. Work from anywhere while staying deeply connected to a mission-driven, collaborative team.
• Strategic Role. Represent the voice of the customer at a pivotal growth moment.
• High-Growth Environment. Join a team that’s rapidly expanding, welcomes innovative ideas, and fosters personal and professional development.
• Great Benefits. Enjoy medical, dental, and vision coverage, charitable giving match, retirement savings, and a generous PTO policy for your health today and in the future.

• We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.