About

• Key Responsibilities
• Sales & Growth (≈50%)
• Develop and execute strategies to grow Kitchen Hub’s catering sales channel across all food hall locations.
• Collaborate with marketing to generate and convert catering leads through digital, B2B, and local community channels.
• Set and monitor key sales KPIs and report results to senior leadership.
• Identify and evaluate new sales channels.
• Provide input on catering marketing campaigns and client outreach.

• Operations & Process Optimization (≈50%)
• Streamline the catering order process, working closely with FOH teams and restaurant partners.
• Assess and recommend improvements to ordering tech and fulfillment logistics.
• Lead the exploration of third-party catering platforms.
• Coordinate with restaurant partners to advise on menu optimization.
• Document and refine SOPs for catering fulfillment.
• Handle occasional client interactions for custom or large-scale requests.

• Qualifications
• 3 years experience in catering operations.
• Strong understanding of catering workflows.
• Demonstrated process and growth improvement skills.
• Strong communication and stakeholder coordination.
• Data-driven with comfort analyzing sales and process metrics.
• Familiarity with POS systems and catering platforms.
• Entrepreneurial, organized, and adaptable.