About

• Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
• Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Tenant Support Worker. Our mission is to foster the development of a safe, healthy, and inclusive community for all. If you are passionate about making a positive impact and helping us achieve this goal, we invite you to apply and become a part of our innovative team.
• ROLE PURPOSE
• Our Supportive Housing program provides safe and secure housing and wraparound support to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that are tailored to the self-identified needs and goals of each resident.
• WORK HOURS
• The casual position candidate should be able to confirm availability for 21 shifts (7 days) per month (7 overnight), or 15 shifts (5 days) per month (5 overnight) - if holding a FT job or student.
• Note: The actual number of shifts will depend on Organizational needs.
• WHAT WE OFFER
• Employer-paid Criminal Record Check Clearance
• Employer contribution to Municipal Pension Plan (MPP)*
• Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
• Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
• Paid in-house training programs such as MANDT and Naloxone
• Competitive wages, with a commitment to being a living wage employer
• Opportunities for career and personal development, allowing you to explore diverse programs and departments
• An inclusive work environment with team-building events and staff recognition programs
• Access to On-Demand Pay, enabling you to withdraw earned wages before payday
• Award winning organization: 2022 and 2023 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
• Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)
• *Benefits are for Full-Time and Part-Time employees working 20 hours per week or more
• KEY ACCOUNTABILITIES
• Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.
• Evaluates client needs and develops short term plans to meet such needs with the active participation of residents and their families.
• Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
• Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
• Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
• Administers medication to residents in accordance with established policy.
• Ensures health and safety standards are maintained.
• Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
• Completes regular and routine walk-through checks of the property and immediately surrounding area.
• Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families.
• Accompanies and/or transports clients to activities such as appointments, shopping, or leisure activities.
• Maintains/provides either written and/or verbal reports regarding clients’ daily activities and progress in accordance with policy and standards. Ensures that all required documentation is complete and accurate.
• Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs
• Maintains liaison with other agencies, professionals, government officials, and the community.
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
• Provides input into meal scheduling and preparation, including food inventory.
• As assigned, organizes, executes, and oversees the preparation of meals and involves the residents in this process.
• Participates in team meetings as instructed by the Program Manager.
• Other duties as subsequently negotiated.
• QUALIFICATIONS AND REQUIREMENRS
• Demonstrated ability to respond efficiently in crisis and escalated situations
• Successful completion of a Vulnerable Persons Criminal Records Check
• Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC).
• Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
• Food Safe Level 1
• COMPENSATION
• As Connective is a unionized environment, the starting wage is $25.95 per hour plus 10.6% in lieu of vacation pay and benefits (for casual positions). The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.
• Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
• DIVERSITY, EQUITY AND INCLUSION
• At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

• For more information on Connective’s services and locations, visit our website at https://connective.ca/